10:21:18 AM : ####: Initial Question/Comment: Hi there, could you please submit a credit limit increase for me? 10:21:23 AM : System: Welcome to Banana Republic Credit Card Live Chat. Your chat may be monitored and recorded for quality purposes. A chat agent will be with you momentarily 10:21:28 AM : System: Darwin has joined this session! 10:21:28 AM : System: Connected with Darwin. Your Reference Number for this chat is $$$$. 10:21:38 AM : Darwin: Hello ####. Thank you for contacting us today. 10:21:42 AM : ####: hi there! 10:21:43 AM : Darwin: I can send a credit limit increase request on your behalf. Shall I go ahead and process it? 10:21:47 AM : ####: yes please! 10:22:01 AM : Darwin: May I have the total amount of the credit limit that you were requesting? 10:22:24 AM : ####: an increase of $3500 please 10:22:58 AM : Darwin: To complete this transaction I am going to need your net income. When disclosing income, please provide the annual net dollar amount of all sources of income which you have, as an individual. Alimony, child support or separate maintenance income need not be included unless relied upon for credit. May I please have the amount? 10:23:07 AM : ####: sure! net income, $1######00 10:23:18 AM : Darwin: Thank you for the details. 10:23:22 AM : ####: of course 10:23:28 AM : Darwin: May I take 2-3 minutes while I submit the request on your behalf? 10:23:32 AM : ####: sure no problem 10:24:18 AM : Darwin: Thank you for your patience. I have already submitted the request. I regret the inconvenience caused if we are unable to grant the full amount that you requested.
However I am glad to inform you that we are able to increase your credit limit to $10,000 total. Shall I go ahead and save the new credit limit on your account? 10:24:27 AM : ####: yes please! and thank you! 10:24:44 AM : Darwin: Thank you for your kind understanding. |