So, I apped for the Starwood and Hilton Honors Surpass a few days ago. Both went on pending but 2 days later, I had 2 missed calls from AmEx. That same day, AmEx sent me an email that the Hilton Honors was approved. This was about an hour after the missed calls. I kept checking the app status site for the Starwood and it remained pending. So, I finally called the following day and spoke to the CSR and was told that the Starwood has been denied. Normally, when that happens, the site app status site gets updated and will have a declined status on it. But not this time. I had 2 hard pulls from AmEx from EX, score is 726. I wonder if I should call again and follow up or site hasn't been updated at all? Normally, AmEx is pretty quick with their response and update on the status site is always immediate when I call and they decline.
