Just got off the phone with Citi. I've had a citi card which graduated from secured to silver feb. 2015. Was going to close it, but figered I'd give them a call and see if i could get a product change to one of their other cards.
I feel like ive had a great history with citi, Citigold member for the last 5+ yrs, Citi Simplicity since 03/15, citi thank you preferred since 10/15, secured loan in 2013, etc. Basically every account/credit card/loan/etc ive ever had has been with citi with the exception of my car loan, because citi dosent do car loans.
nonetheless, called, got pc to Citi Double Cash, no credit pull, really no hassle. Didn't get any info on CL other then being told i'll recieve a packet in the mail with that info. but didn't expect it to be so easy.
may not be a big thing, but feel like it was a victory towards my personal goals.